Terms of service

ER Vanities Company Policy

ER Vanities is a high-end brand of bathroom vanities and bath accessories. In order to purchase from us, each customer must have a state resale tax ID number. Before ordering, please read our Ordering Policy.

Qualification: All orders must be for qualified companies who can provide a resale certificate. A dealer application for needs to be filled out and fax back to us with a copy of the state resale fax for approval. At this time, we are only partnering with brick-and-mortar resellers with a physical location. We do not currently ship to residential addresses.

Approval: An approval letter will be sent with credit and shipping terms for your account.  Once approved, you can start ordering from us.

Ordering: All orders must be sent by email to info@ethanroth.com. You can use your own order from or download the order form from our website. Please include model, size, color, and quantity of units in your order request.

Price Changes: All prices listed are in US dollars and are subject to change.  We will provide price change notification 30 days in advance.

MAP: Minimum Advertised Price should be no less than 75% of MSRP effective by July 1, 2014. 

Credit Cards: We accept Visa, and MasterCard only.

Terms: Net 10 Terms is available on approved credit. Terms can be established by providing bank information together with three or more trade references. Payment is due 10 days from the invoice date. A finance charge of 2.5% per month will be added to all past due accounts. Account with past due balance will not have their new orders filled.

Shipping: All merchandise is shipped FOB warehouse – Marietta, GA. All items that are not shipped are backordered, otherwise specified. Orders are shipped using common carrier. Smaller shipments will be shipped using FedEx Ground or UPS. Unless specified by customer/partner. Resellers are also able to arrange pick-up of orders with their own logistics partners. 24 hour notice of pick-up must be given if using your own logistics partner for delivery of your order.

Freight Claims: All damaged or defective items must be reported within 5 days from the receipt of the goods. Shipments with freight damage should be claimed with the appropriate carrier. You may contact UPS at (800) 742-5877 and FedEx Ground at (800) 463-3339, to report your claim. For loss or damage by common carrier, we will supply you with all the necessary information to complete your claim. In the event of visible damage or opened boxes, please make a note on the delivery receipt with the delivering employee and hold the original box in question for their possible inspection. For support from our team please call 404.926.6644.

Returns: A Returned Order Form must be emailed in writing to our customer service department within 14 days of receipt of merchandise. A 25% restocking fee will be applied to all returns that are not approved factory defects. Merchandise can only be returned for credit with approved authorization. We will not accept items that have been modified or installed.

Warranty: ER Vanities warrants its products to be free of defects in material and workmanship to the original homeowner for a period of ONE year under normal use and service from the date of shipment.  This warranty applies to products that are subject to normal residential use and does not apply to defects or damage caused by or resulting from negligence, misuse, abuse or improper maintenance including cleaning and/or cleaning products, agents or chemicals; or when products have been used in institutional, commercial or other non-residential use. Our warranty is limited to hinges and glides for a full year and cosmetic blemishes at the point of delivery. We do not cover damage done during installation or use.

ER Vanities furniture is made from natural products whose visual appeal is attained by surface absorption of stain, varying grains, knots and other characteristics which are inherent in natural products and veneers which are not within the control of Ethan Roth nor considered defects under this warranty. Color changes and surface cracks due to direct sunlight, extreme temperature fluctuations, humidity conditions and cleaning agents are not covered by this warranty.